Privacy Policy and General Website Terms of Use

Below we set out our privacy policy which will govern the way in which we process any personal information that you provide to us. We will notify you if the way in which we process your information is to change at any time.

The Subject Learning Coach Community is provided and managed by the Learning and Skills Improvement Service ("LSIS").

In these terms and conditions, the terms "we", "us" "our" and “Subject Learning Coach Community Site” are to be taken as referring to LSIS.

LSIS is a company limited by guarantee registered in England with company number 06454450.

Registered charity number 1123636.

Contact Details:

Learning and Skills Improvement Service
Friars House
Manor House Drive
Coventry
CV1 2TE
Feedback form

All written enquiries regarding this website should be addressed to our delivery partner:
The Subject Learning Coach Community Site Manager
Nord Anglia Education Ltd
Nord House
Third Avenue
Centrum 100
Burton-upon-Trent
Staffordshire
DE14 2WD

To sign up to access the community based features of this website you will be asked to submit information about you which is personally identifiable. By entering your details in the fields requested, your personal details to be used by both LSIS and its service providers to enable LSIS and its service providers to supply you with the services you select. Notwithstanding this you can access our home page and browse our site without disclosing your personal data save information collected by cookies that we use (see below) and subject to the terms of our disclaimer.

Who may process data

Your personal information (which includes your name, address and any other details you provide to us which concern you as an individual) may be processed both by LSIS, as the Data Controller, and our business partners, including Nord Anglia Education Ltd and Serco Group plc. This website also includes a link to the website of Nord Anglia Education Ltd and such company may collect personal data about visitors to our site. Each of the companies authorised to process your information as mentioned above will do so in accordance with this privacy policy.

Purpose of processing

We will use your information to provide you with access to the Subject Learning Coach Community Site, to allow you to post messages on message boards or forums, to upload resources to the Resources area, LSIS’s repository of multimedia resources, materials, support and examples of effective practice from across the further education system, and to set up a personal profile. If you have given consent while registering, we may process your information to keep you informed about our services via email or by post and to give you the opportunity to be involved in evaluation/improvement of LSIS programmes and services. Your information may also be used to enable us and third parties acting on our behalf to analyse your information, in a non-identifying form, (generally in the form of statistics), so that we can identify trends about usage of our website or services and improve them.

Disclosure of information

In the unlikely event that a liquidator, administrator or receiver is appointed over us or all or any part of our assets that insolvency practitioner may transfer your information to a third party purchaser of the business provided that purchaser undertakes to use your information for the same purposes as set out in this policy. We undertake not to provide your personal information to third parties save in accordance with this policy. Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.

We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website.

Security measures

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss.

Users under 16

If you are aged 16 or under, you must get your parent's or guardian's permission beforehand if you wish to use this website and if you are going to provide personal information to us.

Access to information

You may ask us whether we are storing personal information about you by writing to us stating your full name and your address, at:
Learning and Skills Improvement Service
Friars House
Manor House Drive
Coventry
CV1 2TE

A small administrative charge not exceeding £10 may be made for fulfilling this request. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.